SOCIAL MEDIA: FACEBOOK, GOOGLE+, TWITTER etc
Facebook, Google+, LinkedIn, Twitter and other social media networks have changed the way customers interact online and even how they find out about, buy and review products and services.
For some businesses social networks are an essential communication channel or a new business opportunity, for others less so but it's important that this influential communication channel is not ignored.
INTERACTING WITH YOUR CUSTOMERS
First and foremost Social Networks provide an opportunity to have a 2 way dialogue with customers and for businesses that work hard on creating this communication channel it can lead to improvements in customer service, product development, customer retention and sales.
The Social Networks are more often seen as supporting existing marketing channels but for some businesses it can be a driver for new business by creating awareness or becoming an online shop window. In fact, Facebook has over 800 million users who spend on average 25 minutes a day using it... that is a lot of potential customers if you can find the way to interact with them.
SUPPORTING YOUR SOCIAL MEDIA
While Social Networks such as Facebook and Google+ offer many opportunities to fully engage with customers it's a time consuming process. Beach Hut Studio supports a number of small businesses Social Media Campaigns, helping with everything from the mechanics of setting up a Facebook page to the writing of features, articles and posts to create interesting content.
Our Social Network support ensures that your Facebook, google+ or LinkedIn page will have regular updated and informative content that will attract visitors.
WHICH SOCIAL NETWORKS?
One of the most regularly asked questions we receive from small businesses about Social Networks is which one, if any, they should be on. There is no right or wrong answer to this as it will vary by type of business and what you are looking to achieve.
We advise customers on Social Media campaigns, identifying what they are trying to achieve, finding the right choice of Social Network media and then developing a content strategy to maximise the value from the time and effort it will take.
DELIGHTING OUR CUSTOMERS
Beach Hut Studio has been working with small businesses online for over 10 years. We work very closely with our customers over the medium to long term to deliver sustainable benefits.
However, don't just take our word for it. Please take a look at our customer comments and testimonials - we can even arrange a call with them if required.
SUPPORTING BUSINESSES ACROSS ENGLAND
Beach Hut Studio is based in Shoreham by Sea, West Sussex. Shoreham is based between Brighton and Worthing which makes it ideally placed to support businesses there and in the area including Southwick, Lancing, Hove and Portslade. However, it is conveniently on a fast rail route to Burgess Hill, Haywards Heath and London.
Our Marketing, Communications and Business expertise works in any business and so we would be delighted to talk to you about your project. Please contact us via our contact form.